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Moving to Australia Testimonials

When you are looking for a great relocation agent to help you move to Australia you want confidence that they have the experience to provide you with the very best service.
 
Opal Relocation agents are exceptional at their vocation and look after your needs every step of the way. Our relocation agents take care of the little things in your move to Australia with as much passion as the big things making your experience the very best it can be.
 
Here are comments we have had from a snapshot of our customers.
Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Move to Sydney from Kent, England - Very last minute!

Our visas for Australia were granted and we then had about six weeks to get our lives shifted to the other side of the world!  We had looked at various options for finding accommodation and were really struggling, it looked like we were going to end up in a caravan park, not ideal for the five of us!
 
I was then recommended Opal Relocations by a member of a Facebook page I was following and we seriously never looked back.  Shelley was available at all time soft the day and night for a chat or to find out how things were going.  She instantly managed to put our minds at ease and assured us that she would not take us on as clients if she wasn't certain she could help.
 
As she is based in Brisbane she passed us in to a local agent in Sydney who was also amazing, within a week of initial contact with Opal we had secured a long term rental property that was perfect for us.  All the stress and worry about moving was completely removed and we were able to concentrate on packing up in the UK.
 
When we arrived a car was ready to meet us with the keys to our new home and within an hour of arriving in Australia we were settling into our new home.  I cannot recommend Opal Relocations and their services highly enough, every aspect of their service was first class.
 
(I forgot to mention, they organised all of this for us in the run up to Christmas when most of Australia goes on holiday!)

Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Moving to the Sunshine Coast, Queensland from the UK

Opal relocation was worth its weight in gold!! So glad we stumbled across them on the Internet! We had lots of telephone conversations with Shelley...who took away all those silly worries and answered all those questions whizzing round our heads! We have a young family so lots to sort and organise which opal relocations helped with along the way! After getting to know Shelley over a few months she got to know us as a family, all our needs wants and dislikes. With this she put together a package that was tailored and suited us! We arrived in Brisbane for our reccie, where Shelley was there to greet us with a gorgeous welcome hamper that saw us through our first few days. She had taken delivery of our child seats so that we were all set to go in the car, which was so helpful and took no end of stress away when we picked our rental car up! We then had a few days planned where we had an orientation of the areas we were interested in, this was fab as Shelley drove us around while we took in all that was around us and she provided us with information regarding the areas. We spent some time looking round schools, which was our main priority. Shelley arranged all the appointments and attended all these with us. It was great having her support it made us feel alot more relaxed, and comfortable and she asked questions on our behalf that we hadn't even thought of! The outcome of this was our children were now enrolled in schools &  daycare! This then meant we could narrow our searches on the areas we were interested in around these!
The other thing on our agenda was to look at a few rental properties in the areas we were interested in, this enabled Shelley to gauge what we wanted for when we arrived to live here. This was great for us to, we were able to see what sort of properties were on the market and what to expect. With Shelleys fountain of knowledge of the property market and her contacts with agents we just knew we were in safe hands! We had numerous chats to have recaps over coffee which we really enjoyed! Shelley even met us at the airport at the end of our trip to say goodbye! All of these touches made us feel at ease and like we had gained a friend out here already!! 
When we returned back to the UK contact remained with Shelley as it had done before our trip. 
We just had a 6 month countdown until we finally made our big move. In this time we would send Shelley rentals we liked to continue to help build our ideal property profile. 
In this time we also took another service opal offers and that was to purchase us a car on our behalf, this meant we would have a car waiting for us at the airport on our arrival. With 4 children this helped us no end as we could get off straight to our rental property in our own car. No messing with rental cars!
Another service we used opal relocations for was purchase of a block of land. Again with Shelleys expertise in this field, she negotiated and secured us our dream block of land to fulfil our dream of building our own home!! We wouldn't of had a clue where to begin doing this alone, using opal to do this for us was invaluable! So at this stage all thanks to opal we had a car &  land waiting for us for when we arrived! 
A few weeks prior to us leaving, we short listed some appropriate properties available to rent. Shelley arranged a days worth of viewings where she would look round, take photos and send a report of them all. This was just fab, really didn't matter that we weren't there doing it ourselves. Shelley reported on each property in great detail with our wishes in mind. We bagged our perfect rental property again with Shelleys fantastic negotiating skills for the exact time we needed it for! Another massive tick in the box! 
So just to recap, we are not even in the country..we have a car, a piece of land, children enrolled in schools &  we have a rental property with services connected! This is all down to Opal!!.
The big move arrives, Shelley &  her lovely husband were waiting in arrivals to meet us....with our new car! This just made us feel like we were not alone out here!
 
Sadly this was the end of our journey with Opal but it doesn't feel like it is! It's like we are part if the opal family now! We have attended a picnic with other families who have also relocated to Brisbane and it's surrounding areas. This was a fantastic opportunity to compare notes of our individual  experiences. We have gained friends and opportunities to do things all thanks to opal!"

Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Moving to Brisbane from Perth, Australia

Opal Relocations helped us heaps – after spending time phoning local schools for our two children and being told that unless we had secured a rental in the catchment area before we arrived in Brisbane we would have to wait until we had moved here added to which short term affordable furnished rentals were almost non-existent.  So Opal Relocations to the rescue …. We used Opal’s valuable local knowledge of the area to advise what long term rentals were near to the schools and they were able to view them on our behalf, email us photos and give a non-biased but truthful advice on them.  They helped with dealing with the paper work and the Management Agent and added to which once we had secured a rental they were able to make appointments for the schools.

So the result -  we arrived in Brisbane with keys waiting, container arrived 2 sleeps later as we knew we had our rental secured, both kids in their new schools by the beginning of the week, enabling us to very quickly settle into our new lives and get a routine going.

We would have no hesitancy in recommending Opal to any potential newbies considering using a relocation agent.  It most certainly took a lot of stress and pressure away from us knowing that we were in safe hands and only a phone call or email away to keep in contact on progress allowing us to tie up loose ends in our old State.

Hayley and Adrian

Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Relocation to Brisbane, Australia from Yorkshire

My husband and I made the big move to Brisbane from the UK in August 2014. As a young couple on a tight budget we used Opal Relocations to find us a property we could move straight into, instead of paying for expensive short term accommodation.  Shelley and Graham viewed several properties at our request and recommended the house we are now living in. Shelley also picked us up from the airport and went the extra mile to purchase a bed on our behalf and assembled it, so we had a comfy place to sleep when we landed. We were also given a welcome pack full of useful local info, including a much needed kettle and basic kitchen necessities, as we moved into an otherwise empty house. This enabled our first few days in Australia to be comfortable ones! Shelley was closely in touch for our first few weeks in Brisbane whilst we settled and was only a phone call away for those silly little questions! We feel Shelley and Graham both made our move a lot less stressful and were worth their weight in gold. Shelley was also able to introduce us to previous clients, who we are now very good friends with. We are still in touch with both Shelley and Graham and feel not only did they help us find our feet here in Australia, but can now call them both friends. Thank you Opal relocations, we cannot recommend you enough.  Greg and Fliss x

Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Relocation to Brisbane, Australia from England

Deciding to emigrate to the other side of the world is a daunting task, especially when 2 weeks before you leave, you decide to completely change your location due to a possible job offer.  So no longer were we going to Melbourne, which we had researched extensively, to now going to Brisbane which we hadn't a clue about.  We had no idea of areas, schools etc and had nowhere to live.. As you can imagine, it was somewhat a stressful time.  As a last resort we decided to find a relocation agent and although we thought that this would be too expensive we decided to give it a go.

To our amazement we found Opal Relocations who were recommended on a popular Poms facebook page. After a very long chat with them, explaining our situation I was completely reassured that everything would be ok.  From then on we spoke most days and as if by magic they had found us a house to rent (complete with utilities), a hire car, enrolled my daughter at school and arrangements for picking us up from our hotel when we arrived.  They'd even got us organised with shopping and rental furniture to be delivered for when we arrived.

But it doesn't end there,, after picking us up from the hotel, they drove us to fetch the car and spent a couple of hours getting us organised with essential stuff and doing a Supermarket Sweep round Kmart. We must have looked completely mad as we had 4 shopping trolleys between us and were grabbing everything we could see, from bedding to knives and forks... We were then taken to our new home for a well earned coffee of course.

Opal Relocations left us a pack with information and forms so we could sort out medicare, driving licences, insurances etc and they'd even researched the local area for sports and Girl Guides for my daughter.

They have remained in contact to help us settle in and help and advice is still there if we need it.

The cost for their service is very inexpensive compared to the cost of doing it ourselves and having a complete meltdown.  Especially for the amount of work they did in such a short space of time.

We would just like to thank Opal Relocations for their fabulous and professional service in making our big move as easy as possible

Jon and Michelle x

Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Moving to Melbourne, Australia from UK

Me and my family were only a month away from leaving the UK to arrive in Australia and we had been let down by a previous firm. After contacting Opal and speaking with Graham. I was filled with a bit of relief, due to his understanding nature and honesty about how we should proceed. We had very tight deadlines and communication problems due to our constant travel, but graham took phone calls and emails at all times of day and night, to ensure we were looked after. When we arrived in Melbourne everything went smooth and we even had a welcome gift at our new home. I recommend Opal to anyone who is after a smooth transition and move, there is enough things to worry about when organising a move, they take a big bunch of the stress away.

Wayne Kong-Gardiner

Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Buyers Agent Service Moving to Brisbane, Australia from Edinburgh

My wife and I were looking to buy a property in Brisbane's river suburbs as we are returning to Australia from the UK shortly. We found Opal online and after speaking with Shelley on the phone we felt very confident that she was the right person to help us find the right property. Shelley has been absolutely brilliant throughout the search. She opened our minds to all the possibilities and helped guide us through the Brisbane property market from afar. After seeing a number of properties on our behalf Shelley found our new home and it is exactly what we were dreaming of! Our new home ticked every box and then some. Shelley's property expertise really shone in the price and contract negotiations. My wife and I have only bought a couple of properties in our lives but Shelley has a huge wealth of experience which means her clients can have absolute faith that she is acting in their best interests and is almost certain to achieve a much better outcome than her clients would have if they had acted alone. We are very happy clients and can whole-heartedly recommend Shelley's services to anyone looking to find their dream home!

Simon and Jess Turner


Moving to Australia, Moving to Brisbane, Sydney, Perth, Melbourne - Family Picture

Relocation to Brisbane, Australia from Barnsley

Dear Shelley I just wanted to write to you to thank you for the way in which you looked after us. The service that your company provided us with was exceptional. When we first met, you made us feel like we were meeting a friend and the gifts for the girls were a lovely gesture. By the end of your time with us Lily and Grace even started to call you Auntie Shelley! The information package that you gave us to read over certainly helped us make a start on everything we needed to do. Opal provided us with a service which went way beyond anything that we had expected to receive. We all really enjoyed our days out in Brisbane. The orientation days that you provided gave us a real insight into what each area would offer us as a family. Areas that we never thought about were visited and Opal certainly opened up our eyes to different areas of Brisbane. The accompanied school visits really helped as we were unsure of how the schooling system works and we were able to have someone with us who knew exactly what questions to ask. The knowledge that you gave us would have taken us months to find out, I especially liked the tip about cheap Tuesdays! Our time with you certainly has helped us settle into our new life easier and we are so glad that we decided to become a part of the Opal family. Looking forward to catching up over a coffee with you again soon. Best wishes and our heart filled thanks

The Bailey Family xx
Moving to Brisbane, Australia, Relocating to Brisbane

Interstate Relocation to Brisbane, Australia From Townsville

I knew I had found an excellent relocation consultant, when I received a reply to my email - on a Sunday, just a few hours after having submitted my query. Shelley was extremely helpful in offering advice for our move from Townsville to Brisbane during a very busy period. What I really appreciated about the service was the honesty - Shelley delivered what she promised and I knew exactly what to expect as she kept me updated every step of the way. Upon arrival in Brisbane, I was pleasantly surprised one evening to receive a courtesy call from Shelley to find out how I have settled in. I will definitely be recommending Opal Relocations to friends and make use of them again if ever needed. Kind regards 

D Jones

Address.
43 McGrath Court
Moggill
Brisbane
Queensland, 4070
Tel.  1300 425 477
Email. enquiries@opalrelocations.com.au